Privacy Policy

A legal disclaimer

Last Updated: July 12, 2025

Premier Electric Company ("we," "us," or "our") is committed to protecting the privacy of our website visitors and clients in the Metro Detroit area. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or otherwise interact with us.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information: This includes information that can be used to identify you directly or indirectly, such as:

Contact Information: Name, address, email address, phone number.
Service Information: Details about the electrical services you request (e.g., type of service, property details, scheduling preferences).
Payment Information: (Though we primarily use third-party payment processors, we may collect billing addresses or transaction details).
Communication Records: Information you provide when you communicate with us via phone, email, contact forms, or chat.

b. Non-Personal Information: This includes data that does not directly identify you but helps us understand website usage and improve our online presence:

Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, links clicked, and search queries.
Technical Data: IP address, browser type, operating system, device information, and referral sources.
Location Data: General geographical location derived from your IP address.

2. How We Collect Information

We collect information through various methods:

Directly from You: When you fill out contact forms, request a quote, schedule a service, call us, or send us an email.
Automatically through Website Technologies: We use cookies, web beacons, and similar tracking technologies to collect usage and technical data as you navigate our website.
From Third Parties: We may receive information from third-party service providers (e.g., payment processors, analytics providers) in connection with our services.

3. How We Use Your Information

We use the collected information for the following purposes:

To Provide Services: To schedule and deliver electrical services, provide quotes, process payments, and manage your appointments.
To Communicate with You: To respond to your inquiries, provide updates on your service requests, send important notices, and for customer support.
To Improve Our Website and Services: To analyze website usage, understand user preferences, troubleshoot issues, and enhance the functionality and user experience of our website and services.
For Marketing and Promotional Purposes: To send you information about our services, special offers, and news that may be of interest to you (you can opt-out of marketing communications at any time).
For Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, prevent fraud, and ensure the security of our operations.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services (e.g., scheduling software, payment processors, IT support, marketing agencies). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your Browse experience and collect information about how you use our site.

Cookies: Small data files stored on your device that help us remember your preferences, analyze website traffic, and deliver personalized content.
Web Beacons (Pixel Tags): Small graphic images used to track user navigation and collect information about website usage and email effectiveness.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You have certain rights regarding your personal information:

Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccuracies.
Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
Cookie Preferences: You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to the practices of those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised Privacy Policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Premier Electric Company 28265 Beck Rd Ste C12 Wixom, MI 48383 248-301-2560 PremierElectric@Comcast.net